SAP CRM-ISU 1 Contract Reversal (Move-In Reversal)

 Contract Reversal (Move-In Reversal)  

Purpose

You can terminate a contract on the contract start date as illustrated below:

Prerequisites

In CRM, SAP already provides the most important settings for cancellation. You can find the corresponding activities in Customizing for Customer Relationship Management underTransactions ® Settings for Contracts ® Cancellation.

The following settings should already be in the system:

●      ISUC cancelling party (IS-U contract cancellation)

●      ISUC cancellation reason (move-in reversal)

●      Cancellation rule 0008 - cancellation before contract start date

●      ISUC cancellation procedure - IS-U cancellation on contract start date

The Customizing of the date profile integrates the Cancellation tab strip in the item category. In Customizing for the CRM system, you make these settings under Customer Relationship Management ® Basic Functions ® Date Management ® Define Date Profile and Assign Date Profile to Item Category.

You find the 'ISU_001’ date profile in the standard system. The following entries should exist in the date profile for the date types:

●      Date type CANCDATE (cancellation date)

●      Date type CANCRECEIVE (date of cancellation receipt)

●      Date type CANCREQUEST (cancellation request)

The cancellation is started in Contract Management and controlled by the process framework. In the deregulation scenario, a message is created. In a regulated environment, you can enter the cancellation data directly.