Partner conversion error in sales or service documents
Issue : A CRM sales or service document is created in the CRM system, before replication
the document is errored with :
the document is errored with :
Partner with the partner role AP cannot be converted (Notification E C(010)
or
Partner with the partner role CP cannot be converted (Notification E C(010)
Possible root causes of above errors:
1) The mapping of the partner function(s) involving the partner function 00000015 is mapped to AP or CP but in ECC you are using
the different one (i..e CP instead of AP or AP instead of CP depending on the circumstances).
Please check the below in the IMG : SPRO basic functions partner determination DATA transfer
Distribution of Partner Functions from CRM into SAP ECC and check to which R/3 partner function the CRM partner function 0000015 is mapped.
Distribution of Partner Functions from CRM into SAP ECC and check to which R/3 partner function the CRM partner function 0000015 is mapped.
An easy way to verify if the mapping is ok for a contact person is to check if the contents of the R/3 table CRMKUNNR and he CRM table CRMM_BUT_CUSTNO are identical.
2) The above errors can also occur despite correct mapping between CRM and ECC but if the partner function in the partner procedure
used in ECC is not in synch with partner function in the partner procedure in CRM. For example you use partner function CP in CRM and
a wrong corresponding CP in the ECC partner procedure. You need to use the same partner function in both systems CRM and ECC.
used in ECC is not in synch with partner function in the partner procedure in CRM. For example you use partner function CP in CRM and
a wrong corresponding CP in the ECC partner procedure. You need to use the same partner function in both systems CRM and ECC.
3) If a business partner has been deleted but is still in use in sales, contracts or service transactions above errors
will still be populated as the function module crm_order_maintain.
If these are live order/ contracts then the contact person should either be removed from the
document before you delete the masterdata or else you should not delete the partner.
will still be populated as the function module crm_order_maintain.
If these are live order/ contracts then the contact person should either be removed from the
document before you delete the masterdata or else you should not delete the partner.
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Please see also
Note 596334 Business Partner Role Maintenance FAQ
Note 703322 Correction program for CRMPARNR
Note 798032 Entries missing in CRMM_BUT_CONTNO and CRMM_BUT_CUS
Note 703322 Correction program for CRMPARNR
Note 703322 Correction program for CRMPARNR
Note 967442 Problems with partners when you transfer sales documents
Note 1304022 Error C( 010 on upload to R/3
Note 1523717 CRMPARNR entry prevents creation of Contact Person
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