Solution manager and its functions

Purpose

The SAP Solution Manager supports you throughout the entire lifecycle of your solutions, from the Business Blueprint thru configuration to production operation. It provides central access to tools methods and preconfigured content, that you can use during the evaluation, implementation, and productive operation of your systems.

Features

Implementation of the mySAP Business Suite

·        All phases of the implementation project (Business Blueprint, Configuration) are performed centrally in the Solution-Manager system.

·        Central project documentation repository in the Solution Manager

·        Integrated Project Administration allows you to manage planning schedules, human resources and other project data.

Customizing Synchronization

·        The Customizing Scout, with which you can compare customizing in various SAP components, e.g. an ERP system with SAP MDM

·        The Customizing Distribution, with which you can synchronize customizing in various SAP components.

Test

·        You can use the Test Workbench to organize and perform tests at the end of a project phase.

·        Reuse of the project structure for process-oriented tests

Global rollout

Integrated authoring environment, with which customers and partners can create their own templates, which they can reuse in subsidiaries, e.g. in a global rollout

E-Learning management

Creation of training material and learning maps (computer-supported self-tuition courses) to train end users after the implementation of new functions

Solution Monitoring

·        Central system administration

·        Analyze your system landscape with Service Level Reporting

·        System monitoring in real time

·        Business Process Monitoring

Services

Access to programs and Services, which help you to monitor and optimize the performance and availability of your system landscapes, and minimize your operational system risks

Service Desk

Solution support with workflow to create and handle problem messages

Change Management

Management of change requests, with workflow for the monitoring and audit of changes and transports in your system landscape, with the Change Request Management.

See also:

·        Projects

·        Solution Monitoring