CRM certification base customization course

http://scn.sap.com/community/training-and-education/certification/blog/2012/12/06/safeguarding-the-value-of-sap-certification

Please dont request to share the questions or brain dumps, There is no alternative to hardwork :-). 

SAP CERTIFIED APPLICATION ASSOCIATE - CRM FUNDAMENTALS WITH SAP CRM 7.0

Booking Code : C_TCRM20_70

Software : SAP CRM 7.0

Number of Questions :80

Duration: 180 minutes

Notes

. Associate Certifications are targeting profiles with 1 - 3 years of knowledge and experience. The
primary source of knowledge and skills is based on the corresponding training material.
. Please note this certification may have a different passing score from previous or different certification
exams. For multiple response items there is no partial credit given.
. You are not allowed to use any reference materials during the certification test (no access to online
documentation or to any SAP system).
. View sample Exam Questions for C_TCRM20_70 .


Competency Areas

The following list helps you to identify the competency areas covered in this test. The percentage indicates the
portion of the test dedicated to a particular competency area.

Weighting per Topic (not listed for all exams):

+ = <8%

++ = 8-12%

+++ = >12%




Build, implement, configure, model, and troubleshoot solutions and processes.          60%

SAP CRM MASTER DATA +++

Business partner - TCRM10 CR100

Organizational Management- TCRM10  CR100

Product master - TCRM10 CR100

SAP CRM   TRANSACTIONAL PROCESSING ++


Activity Management- TCRM20 CR100

Transactional Processing -TCRM20  CR100

SAP CRM BUSINESS SCENARIOS +++

SAP CRM Marketing -TCRM10  SAPCRM

SAP CRM Sales -TCRM10  SAPCRM

SAP CRM Service-TCRM10  SAPCRM

SAP CRM Analytics-TCRM10  SAPCRM


CRM MIDDLEWARE +

TCRM20  CR500

CRM USER INTERFACE ++

TCRM20  CR580

Articulate, explain, describe, and outline solutions and processes. 40%

SAP CRM BASIC FUNCTIONS +++


CRM Billing - TCRM20  CR100

Partner Processing  TCRM20 CR100

Actions - TCRM20 CR100

Pricing Fundamentals - TCRM20  CR100


SAP CRM  INTERACTION CHANNELS ++

SAP CRM Channel Management - TCRM10  SAPCRM
SAP CRM Field  -TCRM10  SAPCRM

Applications

SAP CRM Interaction Center  -  TCRM10 SAPCRM

SAP CRM  TECHNOLOGY & INTEGRATION +++
SAP CRM Solution - Foundation & Architecture  - TCRM10    SAPCRM
Case Study Contents   - TCRM20
SAP NetWeaver  Fundamentals -  NW001  SAPNW