Recent items - Tips to Customize

HOT: Check out the Idea Improvement of Recent Items functionality in the Customer Connection section of SAP Idea Place.

 If you can't access this idea reach out to your local SAP User Group. The goal of the idea is to get some features below into 

SAP standard without the need of enhancing the standard functionality.

Recent items functionality is a cool new feature available from SAP CRM 7.0 which  provides links dynamically on

 the navigation bar  to the recently navigated objects. These Recent objects are user specific.

Let's take a look at some tips on how to customize this feature to suit various requirements.

How to hide/show Recent objects on Navigation bar profile

This is the easiest.

If we want to show/hide the Recent objects for a particular business Role, we can control this with Navigation bar 

customizing. In Navigation Bar profile, the Group id REC_ITEMS in the Directlink group controls the display of Recent 

items on Navigation bar

. 

How to increase the maximum number of entries shown on Recent items.

By default, the maximum number of Recent objects that is possible is 10.This can be  changed by a small enhancement.

In the Component workbench, Enhance component BSP_DLC_PERS. Then redefine method FILL_DLG_TABLE in view

 controller ZL_CRM_BSP_RECENTOBJECT0_IMPL (enhanced view controller from 

CL_CRM_BSP_RECENTOBJECT0_IMPL). Copy the original method. On line 60 of this method you'll find:

WHILE lv_index <= CL_CRM_BSP__RECENTOBJECT0_IMPL=>GC_MAX_ENTRIES_DDLB.

Change this  to

WHILE lv_index <= 15

This would make the maximum number of entries for Recent items to 15.

How to set a default value for the number of Recent Objects

Check out the instructions here: How to set a default value for the number of Recent Objects.

How to customize the id/description of links shown on Recent items

There are customizing tables for controlling the description which  is displayed for a particular object in the recent items list.

The SAP-delivery customizing table is CRMC_REC_OBJ_A, the corresponding customer customizing table is

 CRMC_REC_OBJ_AC which overrules the

entries made in the SAP table. In these tables attribute paths are maintained for different object types which determine 

the description in the recent items.
You can set up different attribute paths for different UI object types (but with the same object name).

For example,  the following screen shot shows how to show description of Task instead of  ID. 

It is also possible to show both id and description by maintaining two attribute paths.

What to do when you get error "Dynamic navigation of object is not supported"

 when you hit  on Recent items link

This could mean that there is missing customizing entry for OP for component.

Check the following: 

1. Navigate to SPRO and follow path

Customer Relationship Management -> UI Framework -> Technical Role Definition --> Define Navigation Bar Profile.

2. Select relevant  Nav Bar Profile  say "SLS-PRO"

3. Double click on "Define Generic OP Mapping" in the Dialog Structure

4. Now go in edit mode and  Check if there is an entry for the object type you are trying to navigate.

5. If there is no entry, Maintain  the following values. ( example is for Mail form )
Object Type     : PML_MAILFORM
Object Action : B Display
Select radio button : Use target Id
By default this should be selected)
Target Id : TPMLFRM_ED
Highlighted Link ID : MKT-MF-SR

5. In addition if you want to set a default value for the number of Recent items for all users refer to wiki

 How to set a default value for the number of Recent Objects